At Language Bridge, accessible from https://www.language-bridge.com/, we are committed to protecting your privacy and safeguarding your data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our tutoring platform and related services.

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1. Information We Collect

1.1 Personal Information

When you sign up or interact with the platform, we may collect:

• Name, email address, and profile photo (if provided)
• Your role (e.g., tutor or learner)
• Language learning preferences and goals
• Payment information for course access or tutor compensation

1.2 Usage Data

We collect data to better understand how users interact with the platform:

• Session activity, lesson history, and communication logs
• Device type, browser type, and IP address
• Navigation data and behavior on the platform

1.3 Learning Data

To deliver and improve your experience, we may also collect:

• Progress tracking, course completions, and quiz results
• Notes, session recordings (if applicable), and tutor feedback
• Schedule availability and booking history

2. How We Use Your Information

We use your data to:

• Facilitate tutoring sessions and manage user accounts
• Match learners with suitable tutors
• Monitor learning progress and personalize your dashboard
• Provide support and communicate important updates
• Process payments and subscription management
• Improve platform features and performance through analytics

3. Data Storage and Retention

All data is stored securely using cloud-based infrastructure with appropriate encryption and access controls.

• Your data will be retained as long as your account remains active or as required for business and legal purposes
• You may request that we delete or export your data at any time by contacting us

4. Sharing Your Information

We do not sell your personal data. Information may be shared only in the following cases:

• With Tutors or Learners: To support session booking and delivery
• Service Providers: For hosting, analytics, payment processing, and support tools
• Legal Authorities: If required to comply with applicable laws or regulations

5. Cookies and Tracking

Language Bridge uses cookies and similar technologies to:

• Keep you securely logged in
• Store your learning and language preferences
• Analyze usage for product improvement

You can disable cookies in your browser, but this may affect your user experience.

6. User-Generated Content

By uploading learning content, notes, or participating in sessions, you grant Language Bridge the right to use that data for educational purposes within the platform, including analysis, reporting, and session improvements. Your information will remain private to your account or learning group unless explicitly shared.

7. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion or export of your account data
• Opt out of non-essential marketing emails

To exercise your rights, please contact us at hola@language-bridge.com.

8. Children’s Privacy

Language Bridge is intended for users aged 18 and over, especially healthcare professionals. We do not knowingly collect data from individuals under 13. If we become aware of such data, it will be removed promptly.

9. Data Security

We use industry-standard encryption, secure data storage, and regular system monitoring to protect your data. However, no online platform is 100% secure. Please use strong passwords and avoid sharing personal credentials.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any updates will be posted on this page. Continued use of Language Bridge after changes means you accept the revised terms.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to:

Language Bridge Support

• hola@language-bridge.com
• www.language-bridge.com

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